Ebay car auction
Ebay car auction
eBay’s Vehicle Purchase Protection covers only certain vehicle transactions that are completed ON eBay.com. If a Craigslist or non-eBay seller ‘promises’ you the eBay protection plan, this is fraud and you should walk away. Learn more.
- Vehicles advertised well below what it is worth may be tempting, but should be a red flag. If it appears too good to be true, it probably is.
- You are unable to see the vehicle in person first or have it physically inspected prior to payment
- There is an urgency to complete the sale quickly because the seller has a health or family issue, is being deployed to the military, moving out of state/country or is going through a divorce/marriage
- Seller pushes to get money in advance and transferred through a fast payment method, or sent to a fake escrow account to avoid you as the buyer losing out on the deal before another buyer purchases the item first
Criminals want to lure you into feeling safe and may also disguise their websites or emails to look like they are from eBay, when they are not. View additional warning signs and examples of vehicle scams.
|Latest Fraud Alerts
Vehicle Purchase Protection (VPP) provides protection, against certain losses associated with fraud, up to a maximum amount of your purchase price paid (not exceeding $100,000) for purchase of an eligible vehicle on ebay.com or through the eBay mobile application. The types of fraud that are generally covered are:
VPP is not an insurance policy, a warranty, a solution for buyer’s remorse, or a substitute for buyer diligence (i.e. pre-purchase research and inspection). We encourage you to perform appropriate research and exercise proper care and judgment in the purchase of any vehicle.
VPP is managed by an independent service provider (the “VPP Administrator”) that is not affiliated with eBay Inc. (“eBay”). All VPP requests will be processed by the VPP Administrator. Restrictions and limitations are set forth below.
Purchases and/or associated losses are NOT covered by VPP in the examples below:
We find that the basis for many reimbursement requests is often a simple misunderstanding between a buyer and a seller. As a result, we encourage you to first try to resolve any issues through communicating with the seller.
If you can’t resolve the issue with the seller, submit a reimbursement request no later than 45 days** after the listing end date. You would generally receive a reimbursement determination and payment (if approved) within 45 days after the reimbursement request was submitted.
Upon eBay’s review of your reimbursement request, you will be provided with instructions to submit your request directly to the VPP Administrator. The VPP Administrator will contact you within a couple of business days to obtain additional details about your request and to discuss the appropriate next steps. You will be required to substantiate your request by providing, for example, damage estimates from no fewer than two approved service facilities (at your expense) or allowing the VPP Administrator to inspect the vehicle at any time.
Any action taken by you during the review process without the VPP Administrator’s consent, that impairs the VPP Administrator’s ability to mitigate any potential loss, will void your eligibility for VPP reimbursement.
eBay and the VPP Administrator will determine: (1) whether you are eligible to participate in the VPP program, (2) whether you have suffered a loss, (3) if the loss was caused by the type(s) of fraud that qualify for a VPP reimbursement and (4) the reimbursement amount.
** There are two situations in which the time for filing a reimbursement request may be extended:
In each case, including the examples outlined below, the maximum amount you may receive is limited to the purchase price, not exceeding $100,000, for items purchased on or after September 1, 2016. For items purchased prior to September 1, 2016, your eligible vehicle purchase is protected for up to $50,000 or the vehicle purchase price, whichever is lower.
If you pay for the vehicle, but after taking possession discover that there is an undisclosed lien against the title, you will receive the lesser of: (i) the purchase price paid and (ii) the amount necessary to clear the undisclosed lien, up to $100,000.
If you suffer a loss from undisclosed damage to a qualifying component of a vehicle you purchased, you will receive the cost of repairs determined by the lower of all replacement/repair estimates from two approved services facilities.
If you suffer a loss based on a year, make, model or odometer misrepresentation (above 5,000 miles, in vehicles less than 20 years old), the devaluation amount of the vehicle will be determined by the difference between the purchase price and the NADA clean retail value (see nadaguides.com).
In cases of extensive devaluation, or where part replacement costs are a significant percentage of the purchase price, the VPP Administrator may exercise their option to reimburse the purchase price (not exceeding $100,000), and take possession of the vehicle. If you refuse this offer, then the VPP Administrator may offer you a cash settlement of a discounted percentage of the purchase price.
Effect of other reimbursements
If the seller pays and/or offers you a settlement equal to, or better than, the amount you are eligible to receive under VPP, you will not be eligible to receive any payments under VPP.
eBay may terminate VPP or modify these Terms and Conditions with or without notice to you. The Terms and Conditions of the VPP program specified on this page at the time that you purchased your vehicle will apply. It is your responsibility to periodically review these Terms and Conditions to ensure you are familiar with them at the time of your purchase.